Tuten T. L. Amp- Solomon M. R. -2020-. Social Media Marketing. Sage Publications | WORKING | 2027 |

: Build trust by respecting community norms and user privacy. If you are developing a campaign, tell me: What is your target product or service ? Who is your primary audience ? Share public link

One of the most valuable frameworks introduced by Tuten and Solomon is the categorization of the social media landscape into . This matrix helps marketers understand that different platforms serve completely different psychological and functional needs for consumers. : Build trust by respecting community norms and user privacy

The 2020 edition emphasizes a structured approach to strategy. Tuten and Solomon advocate for the following six steps to ensure social media efforts align with business goals: : Build trust by respecting community norms and user privacy