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| Question | Answer | | :------- | :----- | | | Yes. All users — including free‑tier users — must create an account and log in to use the latest version. | | Can I still use my old license key? | No. Versions 13.01.00.00 and newer require email login. Older key‑based versions will continue to work for a limited grace period before they are retired. | | Why does Office Timeline show I am logged in to a free account? | You are likely using an email alias or a different email address than the one your license was assigned to. Log out and log in using the exact assigned email. | | How do I change my login method (embedded vs. browser)? | Log out from the Office Timeline Account menu. Once logged out, the settings become editable. One login method is always selected; you cannot change it while logged in. | | What should I do if Office Timeline asks for a verification code repeatedly? | Ensure you are entering the code correctly before it expires. If the code expires, restart the login flow to generate a new one. Also check your email's spam folder. | | Is the online version different from the PowerPoint add‑in? | The online version works on any browser and operating system (including Mac), while the desktop add‑in is Windows‑only and deeply integrated with PowerPoint. Both offer similar core functionality. | office timeline login