Locate your specific tools, such as Universe, Trapcode, or Magic Bullet. Click the "Actions" menu next to the product name and select "Assign License" to activate them on your machine. Resolving Legacy Serial Number Issues
| Issue | Contact | Expected Response Time | | :--- | :--- | :--- | | | Maxon Support Portal (support.maxon.net) | 24-48 hours | | Legacy Red Giant Serial Issues | licensing@redgiant.com (Forwarded to Maxon) | 48-72 hours | | Urgent Production Down | Maxon Community Slack (#licensing channel) | Community-driven, but fast | red giant id and password work
For a visual guide on how to navigate the new Maxon application and ensure your plugins are properly licensed, watch this tutorial: How To Install Red Giant UNIVERSE In After Effects YouTube• May 7, 2024 Locate your specific tools, such as Universe, Trapcode,
To successfully validate your plugins, you must route your original account through the MyMaxon Portal . Follow this exact sequence to claim your account and retrieve your licenses: Follow this exact sequence to claim your account
Do not try to license your plugins from inside Premiere Pro, After Effects, or Final Cut Pro. Download and install the latest version of the . Open the desktop application. Log in using your updated Maxon ID and password.
If you are a filmmaker, motion designer, or editor, Red Giant tools like , Magic Bullet Looks , and Universe are likely staples in your workflow. However, "getting the ID and password to work" is the most common hurdle users face after an update.