If the scale skips labels or prints across the gap, the label gap sensor needs maintenance:
Since I don’t have the full official service manual, this “interesting guide” covers the based on common SM320 hardware issues. digi sm320 service manual
In the world of industrial weighing and retail automation, the stands out as a reliable and versatile scale-printer. Widely used in supermarkets, delis, and shipping departments, this device combines a high-precision scale with a thermal label printer. However, like any sophisticated piece of equipment, it requires periodic maintenance, calibration, and repair. If the scale skips labels or prints across
Since Digi no longer supports the SM320 directly: and shipping departments
If you lack the original, follow this generic repair workflow for the SM320: