Let me know the exact error message or if you have recently changed computers , and I can provide the specific steps to fix it. Release Notes | Transmutr Help

Updating is straightforward:

: Enhanced export capabilities for V-Ray 7 proxies.

Moving to a brand-new major version of Transmutr or SketchUp sometimes resets local license data. Step-by-Step: How to Update Your Transmutr License Key

You bought a new computer, replaced your motherboard, or formatted your hard drive.

Transmutr, the premier standalone model importer for SketchUp, continues to evolve in 2026, offering creators seamless workflows between external formats (FBX, OBJ, DAE, etc.) and SketchUp. With recent updates, many users are looking to verify their status to ensure uninterrupted access to new features like enhanced PBR material automation, mesh simplification, and improved proxy creation for V-Ray, Enscape, and Thea Render.