To prevent accidental data erasure, disconnect all other external hard drives and thumb drives from your PC. Step 4: Step-by-Step Flashing Instructions
Try a USB 2.0 port. These tools often struggle with USB 3.0/3.1 ports during the flashing process. Conclusion
Reflashing the internal microcode to resolve compatibility issues. How to Use AlcorMP for AU6989SN-GTC
If you are stuck on a specific step, let me know the AlcorMP gives you or paste your ChipGenius report log below so we can figure out the right software version for your drive!