Is your phone currently or boot loop? Do you know the original carrier of your device?
If your loader hangs on this step, it means your computer lost connection to the device's main processor. Try switching from a USB 3.0 port (blue port) to an older USB 2.0 port on your computer, or change cables. blackberry 9800 flash file top
How to Reset Blackberry Torch 9800 9810 - Factory Hard Reset 26 Feb 2014 — Is your phone currently or boot loop
For advanced technicians dealing with severely corrupted devices that Loader.exe won't recognize, command-line interface tools like can force-feed the flash file. By executing a command like cfp.exe -u load [firmware_file.sfi] , you bypass the standard operating system handshakes to wipe and rewrite the flash chip raw. Troubleshooting Common Flashing Errors Error: "Device Not Detected" Try switching from a USB 3